At 4Paws™, we know how excited you are to receive your order — and we work hard to get it to you as quickly as possible.

To make that happen, we ship from both U.S. and trusted international partner warehouses, depending on product availability and your location.

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Delivery Times

You will receive tracking information once your order has shipped.

Orders are processed within 1–3 business days.
Delivery typically takes 7–16 business days depending on availability and location.

Some items may ship separately.

You will receive tracking information once your order has shipped.

Please keep in mind that shipping times can vary slightly during holidays or high-demand periods.

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Multiple Packages

If you order more than one item, they may arrive in separate packages. This simply means they’re being shipped from different locations to get to you faster.

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Order Changes & Cancellations

We start processing orders quickly to avoid delays.

If you need to make a change or cancel your order, please contact us within 1 hour of placing it. After that, we can’t guarantee modifications once the order has moved into fulfillment.

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Lost or Delayed Packages

If your tracking shows a delay or something doesn’t look right, don’t worry — reach out to us.

We’ll work directly with the carrier to investigate and keep you updated.

If a package is marked as “Delivered” by the shipping carrier, we’re unfortunately unable to guarantee a refund or replacement.

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Questions?

If you have any questions about your order, email us anytime at:

support@4pawspet.com

We usually respond within 24 business hours (Monday–Friday).